Delete Your Account

SWAVE — account & data deletion instructions

You can permanently delete your SWAVE account and all associated personal data at any time. There are two ways to do it.

Option 1 — Delete it yourself, inside the app (recommended)

Open the SWAVE app and sign in.
Go to Settings → About → Delete Account .
Confirm the deletion when prompted.

What happens when you delete your account:

Deletion takes effect immediately .
Your profile, favorites, watch history, and subscription linkage are permanently removed and cannot be recovered .
You can create a new account with the same email address at any time afterward — deletion does not block re-registration.
Deleting your SWAVE account does not automatically cancel an active Apple/Google subscription. Cancel it separately from your App Store / Google Play subscriptions if you no longer want to be billed.

Option 2 — Can't access the app? Email us

If you no longer have access to the app (lost device, uninstalled, etc.), send a deletion request from the email address registered to your account to:

blueming333@gmail.com

Please use the subject line Delete My Account . We will verify the request and delete the account and its data; this may take a few business days to process manually, unlike the immediate in-app path above.

What data is deleted

Deletion is immediate and permanent. It removes your authentication record (email address and any linked Google / Apple sign-in), your profile, your favorites, your watch history and progress, your episode unlocks, your subscription records, and the in-app activity events stored in our database against your account.

What is kept, and for how long

Purchase and tax records. We are legally required to keep records of transactions. These are retained for the period the law requires, in a form no longer linked to your account — the account reference on those records is erased at the same moment your account is deleted.
Routine backups and server logs. Copies may briefly persist in the encrypted backups and logs held by our infrastructure providers until those age out on their normal retention schedule. They are not used for any other purpose.

See our Privacy Policy for the full list of data we collect and how it maps to deletion.